A Return Authorization Number (RMA) is required on all returns. The RMA can only be issued within 30 days of the original ship date. We reserve the right to charge a 20% re-stocking fee where applicable.
Merchandise must be returned within 15 days of the issuance of the RMA at which time the RMA expires. Return Authorization Numbers are non-renewable.
All approved supply returns must be unopened and in their original packaging.
Return shipping charges are the sole responsibility of the customer.
Returns of defective and mis-picked parts, and some hardware, are limited to exchanges only. Some defective hardware covered by the manufacturer's warranty must be handled directly through the respective manufacturer.
All sales are final on special ordered items (no return, exchanges, or refunds).
Refunds will be issued in the same form of payment originally used for purchase within 3 to 4 weeks of our receipt of your return.